Contact Information

Have a question about a Pawmera product or need help with an order? Our customer support team can assist you.

Customer Support

Email: info@pawmerapets.com

We aim to reply as promptly as possible. If your message concerns an order, include the order number so we can find it quickly.

Business Hours

Our support team responds during regular business hours. We will get back to you as soon as we can.

Before Contacting Us

To help us handle your request, please provide:

• Your full name

• Your order number, if applicable

• The email address used at checkout

• A brief explanation of your question or issue

General Inquiries

For questions about products, shipping, returns, or an order, email info@pawmerapets.com.

Business Mailing Address

Please contact us by email before mailing anything. Do not send returns to this address unless our support team instructs you to do so.